Privacy Policy

Last Updated: 6 September 2026

Welcome to iLoveBarhi.com, operated by Basukart.

Business Address:
Kalali Road, Gaya Road, Barhi, Hazaribag, Jharkhand, India

This Privacy Policy explains how we collect, use, store, and protect personal information when you use iLoveBarhi.com, including when you create an account, place an order, become a vendor, browse our website, submit information, or use other services provided through the website.

By using iLoveBarhi.com, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

A. Account Information

When you create a customer account, we may collect:

First name and last name
Email address
Mobile/telephone number, where provided
Login credentials
Billing and delivery address
Other information you voluntarily provide

B. Vendor Information

If you apply to become a vendor/seller on iLoveBarhi.com, we may collect:

Owner/contact person’s name
Email address
Mobile number
Shop/business name
Shop address
City and PIN code
Business category
GSTIN or other business information where applicable and voluntarily/legally required
Product and business information
Information required to operate and manage your vendor account

Vendor information may be used to review your application, operate your vendor account, process orders, communicate with you, and provide marketplace services.

C. Order and Transaction Information

When you purchase products or services through the website, we may collect information necessary to process your order, including:

Customer name
Contact information
Billing address
Shipping/delivery address
Order details
Transaction-related information

Payment information may be processed by the relevant payment service provider. We do not intend to store complete payment card information on our website unless specifically required and lawfully permitted.

D. Information You Submit

We may collect information that you voluntarily submit through:

Contact forms
Vendor applications
Product listings
Reviews and ratings
Comments
Enquiries
Support requests
Offers, promotions, or other website forms

Please do not submit sensitive or unnecessary personal information through public areas of the website.

E. Technical Information

When you use the website, certain technical information may be collected automatically, such as:

IP address
Browser type
Device information
Operating system
Approximate location information derived from technical data
Website pages visited
Referring pages
Date and time of access
Cookies and similar technologies

2. Why We Use Your Information

We may use personal information for purposes including:

Creating and managing user accounts
Creating and managing vendor accounts
Processing and delivering orders
Communicating about orders and services
Providing customer support
Reviewing vendor applications
Managing marketplace operations
Publishing vendor/shop information where appropriate
Processing payments through relevant service providers
Preventing fraud, misuse, spam, and unauthorized activity
Improving website functionality and services
Maintaining website security
Sending service-related communications
Sending promotional communications where you have provided the required consent or where otherwise permitted by applicable law
Complying with applicable legal and regulatory requirements
Responding to lawful requests from government or law-enforcement authorities

We will seek to process personal data for lawful and specified purposes and will avoid collecting information that is unnecessary for the service being provided.

3. Customer Accounts

If you create an account on iLoveBarhi.com, your information may be used to:

Maintain your account
Provide account-related services
Remember relevant account information
Process orders
Provide customer support
Communicate important service information

You are responsible for keeping your login credentials confidential and for notifying us if you believe your account has been accessed without authorization.

4. Vendor Accounts

iLoveBarhi.com may operate as a multi-vendor marketplace using marketplace software such as Dokan.

Vendor applications may be reviewed before selling privileges are enabled.

Vendor information may be processed to:

Review and approve vendor applications
Create vendor profiles
Manage products and listings
Process marketplace orders
Communicate with vendors
Manage commissions or marketplace transactions where applicable
Prevent fraud or misuse
Respond to customer complaints
Maintain marketplace security

Vendor-provided information may appear publicly on the website when necessary for operating a vendor/shop listing. Vendors should not publish personal information that they do not wish to make publicly available.

5. Product Listings, Reviews and User Content

Vendors and users may be able to submit information such as product descriptions, photographs, reviews, ratings, comments, shop information, or other content.

Such information may become publicly visible where the relevant website feature is designed for public display.

We may remove, restrict, or disable content that violates our Terms & Conditions, Vendor Terms, applicable law, or our content policies.

6. Cookies

iLoveBarhi.com may use cookies and similar technologies to operate the website.

Cookies may be used for purposes including:

Login and account functionality
Shopping cart functionality
Checkout
Remembering preferences
Website security
Analytics
Improving website performance

Some cookies may be placed by third-party services used by the website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Service Providers

We may use third-party service providers to help operate the website and provide services, including providers involved in:

Website hosting
Payment processing
Shipping or delivery
Email communication
Analytics
Security
Website functionality
Marketplace functionality

These providers may process information only as necessary to provide their relevant services, subject to their applicable terms and privacy policies.

8. Sharing of Personal Information

We do not intend to sell your personal information as a standalone product.

Information may be shared where reasonably necessary with:

Service providers
Payment processors
Delivery/shipping providers
Vendors, where necessary to fulfil marketplace orders
Website and technology providers
Professional advisers where necessary
Government authorities or law-enforcement agencies where required by applicable law

We aim to limit information shared to what is reasonably necessary for the relevant purpose.

9. Vendor and Customer Communication

Customers and vendors may receive communications necessary for the operation of their accounts or orders, such as:

Account verification
Password-related messages
Order confirmations
Order updates
Delivery-related updates
Vendor application updates
Security notifications
Important service announcements

Marketing communications will be handled in accordance with applicable law and applicable consent/preferences.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security.

Users should also take reasonable steps to protect their passwords, devices, and account information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing services
Maintaining accounts
Completing transactions
Resolving disputes
Preventing fraud and misuse
Maintaining business records
Complying with legal, tax, accounting, or other applicable obligations

When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

12. Your Rights

Subject to applicable law, users may have rights relating to their personal information, including the ability to:

Request access to personal information
Request correction or updating of inaccurate information
Request deletion/erasure where applicable
Withdraw consent where processing is based on consent
Raise a grievance regarding processing of personal information

The Digital Personal Data Protection Act, 2023 provides rights including correction/erasure and grievance redressal, subject to its applicability and legal conditions.

To make a request, contact:

Email: basukart@gmail.com

We may need to verify your identity before acting on certain requests.

13. Withdrawal of Consent

Where processing is based on your consent, you may request withdrawal of that consent.

Withdrawal of consent will not affect processing that is permitted or required under applicable law or processing that has already taken place lawfully before withdrawal.

Some services may not be available after withdrawal if the information is necessary to provide those services.

14. Children’s Privacy

Our services are not intentionally directed at children where applicable law requires parental/guardian involvement.

We do not knowingly seek to collect unnecessary personal information from children.

If you believe that a child has provided personal information to us improperly, please contact us at:

basukart@gmail.com

15. Public Information

Information that you or a vendor voluntarily publish in a public profile, shop listing, product listing, review, comment, or other public area of the website may be visible to other website visitors.

Please consider carefully what information you choose to publish publicly.

16. External Websites

iLoveBarhi.com may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policy of any third-party website before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be published on this page with a revised “Last Updated” date.

18. Contact and Privacy Grievances

For questions, privacy requests, or complaints relating to personal information processed through iLoveBarhi.com, contact:

Basukart
Kalali Road, Gaya Road, Barhi, Hazaribag, Jharkhand, India
Email: basukart@gmail.com

Please include sufficient information for us to understand and investigate your request or complaint.

19. Applicable Law

This Privacy Policy is intended to operate subject to applicable laws and regulations of India.

Nothing in this Privacy Policy is intended to remove or restrict any rights that cannot lawfully be excluded.

Basukart
Operator of iLoveBarhi.com
Kalali Road, Gaya Road, Barhi, Hazaribag, Jharkhand, India
Email: basukart@gmail.com